Privacy Policy

Introduction

This Privacy Policy governs the websites, apps, online stores, offline locations, and related services, collectively referred to as the “Services,” owned and operated by APG EAST Inc., doing business as IMMUN, and its affiliates and subsidiaries, referred to in this Privacy Policy as “IMMUN,” “we,” “us,” or “our,” that display, reference, or link to this Privacy Policy.

Please read this Privacy Policy carefully to learn how we collect, use, share, and otherwise process Personal Information, and to learn about your rights and choices regarding such Personal Information.

By using the Services, you acknowledge and represent that you have read, understood, and agree to this Privacy Policy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

For purposes of laws using such terms, APG EAST Inc. acts as the “data controller” of your information, meaning the entity that determines the nature and means of processing your information.

This Privacy Policy contains the following sections:

Information We Collect About You
How We Use Your Information
Disclosure of Your Information
Online Analytics and Advertising
Information for International Users
Your Rights and Choices
Security of Your Information
Retention of Your Information
Links to Third Party Sites
Children’s Privacy
Changes to this Privacy Policy
Contact Information
Accessibility Statement

1. Information We Collect About You

Information You Provide Directly to Us

We collect information about you when you voluntarily submit it directly to us or when you access or use our Services. This can include information you provide to us when you:

Correspond with us via the Services, phone, email, contact form, or otherwise;
Fill out an online form;
Place an order;
Subscribe to our mailing lists, newsletters, or other forms of marketing communications;
Submit product questions, feedback, reviews, or customer support requests; or
Interact with us or the Services in another way.

The types of information we collect directly from you depend on how you interact with us and may include your name, email address, postal address, telephone number, company or organization name, job title, billing and payment information, shipping information, order information, information about your marketing and communication preferences, and any other information you choose to provide to us.

If you choose not to provide certain information, we may not be able to provide the Services to you or respond to your other requests. For example, we cannot contact you if you do not provide us with your contact information.

Consumer Health Data

When you contact us, submit a form, communicate with us about our products, or share your product experience, you may choose to provide information that relates to or may imply information about your health, wellness goals, product preferences, individual health conditions, treatments, bodily functions, or other health-related information. We refer to this type of information as “Consumer Health Data.”

We use Consumer Health Data only as described in this Privacy Policy, including to respond to your inquiries, provide customer support, improve our Services, understand customer needs, and comply with applicable legal obligations.

Please note that IMMUN does not provide medical advice, diagnosis, treatment, or disease-related recommendations. If you have questions about a medical condition or health concern, please consult a qualified healthcare professional.

Information We Collect Automatically

When you use our Services, we and our third-party vendors may automatically collect certain information about your browser, device, and use of the Services, including your IP address, browser type, browser language, operating system, the state or country from which you access the Services, software and hardware attributes, device identifiers, referring and exit pages and URLs, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services, error logs, and other similar information.

From your IP address, we may be able to infer your general location, such as city, state, or postal code.

To collect this information, we and our vendors may use “cookies” or similar tools that track, measure, and analyze the behaviors and usage patterns of users of our Services.

Cookies are small data files that can be stored on your browser and device to perform a variety of functions, including recognizing you when you return to the Services, delivering certain features of the Services, helping us understand and analyze how the Services are used, facilitating online advertising, and improving your experience of the Services.

You may set your web browser to notify you when you receive a cookie and to accept or refuse certain cookies. However, if you elect not to accept cookies, some functionality and areas of the Services may be restricted.

You may manage cookies through your browser settings and, where available, through the cookie preferences tool provided on our website. Please note that you cannot opt out of “essential” or “strictly necessary” cookies, which are needed for operation of the Services.

We may also use cookies and similar tools in emails to, for example, identify users who click links to our websites in our emails.

For more details about our use of cookies and similar tools for analytics and advertising purposes, please refer to the “Online Analytics and Advertising” section below.

Information We Collect from Other Sources

From time to time, we may collect information about you from other sources, including marketing vendors, payment processors, shipping providers, analytics providers, social media platforms, and other third-party service providers, as permitted by applicable law.

We may also collect information about you via social media when, for example, you follow our social media pages, like our posts, tag us in a post, or share or comment on our content.

2. How We Use Your Information

We may use your information for various purposes, depending on the types of information we have collected from and about you, including to:

Provide and maintain the Services;
Process transactions and fulfill orders;
Respond to your inquiries, communicate with you about your orders, provide customer service, or communicate with you in similar ways;
Send you administrative information, including order confirmations, shipping updates, changes to our terms, policies, or Services;
Market and advertise ourselves, our products, and the Services to you, including via email and online advertising, subject to applicable law and any preferences you have communicated to us;
Analyze use of the Services and improve the Services;
Develop new products and services;
Secure the Services and resolve technical issues;
Prevent fraud, unauthorized transactions, claims, and other liabilities;
Manage our business relationships and for other business purposes such as audits, analyses, and business operations;
Comply with applicable laws, rules, regulations, and legal process, such as subpoenas, warrants, and court orders;
Establish, exercise, or defend our legal rights, and protect the rights or safety of us, the Services, our employees, customers, and any other parties; and
For any other purpose, with your consent.

Aggregate / De-Identified Information

We may aggregate and/or de-identify any information collected through our Services so that such information can no longer be linked to you or your device, referred to as “De-Identified Information.”

We may use De-Identified Information for any purpose, including research, analytics, marketing, product development, and business improvement purposes, and may disclose such information to third parties where permitted by applicable law.

Combined Information

We may combine the information that we collect through the Services with information that we collect from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

Legal Bases for Processing

The laws in certain jurisdictions, such as those in the European Union and United Kingdom, require us to inform you of the “legal bases” on which we process your information. The legal bases for using your information as set out in this Privacy Policy may include:

Where we need to perform a contract we are about to enter into or have entered into with you;
Where it is necessary for our legitimate interests, or those of a third party, and your interests and fundamental rights do not override those interests;
Where we need to comply with a legal or regulatory obligation; and
Where we have your consent to process your information in a certain way.

3. Disclosure of Your Information

We may disclose your information to the following categories of recipients:

Service Providers, Agents, Consultants, and Related Third Parties

We may disclose your information when we use other companies to perform certain business-related functions on our behalf.

Examples of such functions include website hosting, payment processing, order fulfillment, shipping, customer support, email delivery, analytics, marketing support, data storage, security, fraud prevention, accounting, legal services, and technical support.

Advertising and Analytics Partners

We may allow third-party advertising and analytics partners to use cookies and similar technologies on the Services to help us understand how visitors use our Services, measure the effectiveness of our marketing, and deliver relevant content and advertising.

To accomplish this, we may disclose or allow such third parties to collect certain information about your use of the Services.

Reviews and Feedback

If you choose to submit a review, testimonial, or feedback about our Services or products, we may display or share the content of your review or feedback as permitted by applicable law.

Please do not include sensitive personal information, medical information, or information about others when submitting reviews or feedback.

Related Companies

We may disclose your information to any subsidiary, parent company, or entity that is affiliated with us for purposes consistent with this Privacy Policy.

In addition, in the event of a merger, corporate sale, financing, reorganization, dissolution, or similar event involving some or all of our assets, your information may be disclosed in connection with the transaction, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.

Legal Requirements and Other Circumstances

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

Comply with the law and the reasonable requests of law enforcement;
Enforce our legal terms or protect the security or integrity of our Services;
Prevent fraud or other unlawful activity; and/or
Protect the rights, property, or personal safety of IMMUN, APG EAST Inc., our customers, or any third party.

Otherwise with Your Consent or at Your Direction

In addition to the disclosures described in this Privacy Policy, we may disclose your information to third parties with your consent or at your direction.

4. Online Analytics and Advertising

Online Analytics

We may use third-party web analytics services on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you.

If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

Tailored Online Advertising

In using the Services, we may allow certain third-party advertising technology partners to place cookies or other tracking technologies on your browser or device to collect information about you as discussed above.

These third parties may use this information to serve relevant content and advertising to you as you browse the Internet and use other websites or applications.

For more information about online advertising activities and how you can generally control cookies from being placed on your browser or device to deliver tailored advertising, you may visit consumer opt-out resources provided by industry organizations such as the Network Advertising Initiative, the Digital Advertising Alliance, or Your Online Choices.

We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

Please note that if you use these mechanisms, you may still see advertising on our Services or across the Internet, but it may not be tailored to you based on your online behavior over time.

5. Information for International Users

The information we collect may be transferred to and stored in countries outside of the country where you are located, where we and our third-party vendors have operations, including the United States.

The applicable data protection laws in these countries may differ from those in your country of residence.

By using the Services, you acknowledge that these transfers may occur and consent to them where required by applicable law.

6. Your Rights and Choices

Marketing Communications

In accordance with applicable law, we may send you marketing communications regarding us, our products, or our Services.

You can ask us to stop sending such communications at any time through the opt-out instructions provided in the communication or by contacting us using the information in the “Contact Information” section below.

Please note that, regardless of your request, we may still use and disclose certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain administrative or transactional emails from us, such as those confirming your requests, regarding your orders, or providing you with updates regarding this Privacy Policy or other terms.

Rights Regarding Your Information

Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data,” as such terms are defined under applicable law and collectively referred to in this section as “personal information.”

Specifically, you may have the right to ask us to:

Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information;
Provide you access to and/or a copy of certain personal information we hold about you;
Correct or update personal information we hold about you;
Delete certain personal information we have about you;
Restrict or object to certain uses of your information;
Withdraw consent, where processing is based on consent; and
Opt you out of certain processing of your personal information, where applicable.

Please note that certain information may be exempt from such requests under applicable law. For example, we need certain information in order to provide the Services to you.

We also need to take reasonable steps to verify your identity before responding to a request, which may include, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, order information, or other information.

If we are unable to verify your identity, we may be unable to respond to your requests.

As provided in applicable law, you also have the right not to be discriminated against for exercising your rights.

To exercise any of these rights, you may email us at contact@immun-labs.com or write to us at:

APG EAST Inc. / IMMUN
30 N Gould St Ste R
Sheridan, WY 82801
Attn: Legal Department

You may be able to designate an authorized agent to make requests on your behalf.

In order for an authorized agent to be verified, you may be required to provide the authorized agent with signed, written permission to make such requests or a power of attorney.

We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.

Depending on your jurisdiction, you may also have the right to lodge a complaint with a supervisory authority for your jurisdiction.

Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes

Depending on your jurisdiction, you may have the right to opt out of “sales” of your information and “sharing” or “processing” of your information for “targeted advertising.”

As explained in the “Disclosure of Your Information” and “Online Analytics and Advertising” sections above, we may provide information to third-party advertising technology partners for targeted advertising purposes or use analytics partners to assist us in analyzing use of our Services and our user/customer base.

Under applicable law, the disclosure of your personal information to these third parties to assist us in providing these Services may be considered a “sale” of personal information or the processing/sharing of personal information for targeted advertising purposes.

If you would like to opt out of the disclosure of your personal information through cookies and similar tools for purposes that could be considered “sales” of your information or “sharing” or processing for purposes of targeted advertising, you may manage cookies through your browser settings and, where available, through the cookie preferences tool provided on our website.

Note that you may need to opt out on each device and browser you use to access the Services.

7. Security of Your Information

We implement a variety of technical and organizational measures to protect your information from accidental or unlawful loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee the absolute security of your information.

You provide us with your information at your own risk.

8. Retention of Your Information

APG EAST Inc. will retain your information only for as long as we determine is necessary for the purposes set out in this Privacy Policy, in accordance with applicable law.

In addition, we will retain your information as necessary to comply with our contractual obligations, for our legitimate business interests, and to comply with any legal or reporting requirements.

9. Links to Third Party Sites

Our Services may contain links to other websites or applications that are not owned or controlled by us, including websites where you can purchase our products and services.

We make no representations about, or endorsements of, any such third-party websites or applications or the parties that control them.

Please be aware that APG EAST Inc. and IMMUN are not responsible for the privacy practices of third parties.

We encourage you to read the privacy policies of any third parties you interact with to understand their practices.

This Privacy Policy applies only to information collected by APG EAST Inc. and IMMUN and to websites and other web properties owned and operated by APG EAST Inc. and IMMUN.

10. Children’s Privacy

The Services are not intended for minors or children under the age of 13, and we do not knowingly collect “personal information,” as defined in the Children’s Online Privacy Protection Act, from such minors or children on the Services.

If we discover that an individual under 13 has provided us with personal information via the Services, we will delete the personal information to the extent required by law.

11. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, our Services, or advances in technology.

If we do so, we will update the “Last Updated” date above.

You should revisit this page to stay aware of any changes.

If we make any material changes to this Privacy Policy, we will post the updated version here and notify users in accordance with legal requirements.

By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, you may email us at contact@immun-labs.com or write to us at: